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Shipping
We proudly offer USPS and UPS shipping for most orders. You can track these orders on the USPS or UPS website. For large and/or bulky orders, custom truck freight arrangements will be made, and delivery/tracking information will be provided to you.

Returns & Replacements
Product returns must be received within 30 days of original shipment. All products must be returned in original packaging, in resellable condition. Customer is responsible for return shipping expenses. Earth Energy will not be responsible for returns damaged or lost in transit, so insured shipping methods are recommended. In the event the customer would like an alternate product as a replacement, the customer may place a new order for that product.

Product Warranties
All product warranties are provided and serviced by the manufacturers.

Viewing Orders
Log in to your account, using the link at the top right of any page on our site. On the Account Dashboard page, click "My Orders" on the left side of the page. You may review all of your past orders at that link.

Updating Account Information
Log in to your account, using the link at the top right of any page on our site. On the My Account page, you may edit any of your account information by clicking the links to the left of the page: Account Information (name and email address); Address Book (shipping and billing addresses); Product Reviews and Tags (update or delete them); Wishlist (add or delete items); Newsletters (subscribe or unsubscribe).

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